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Gallabox

AI chatbots and broadcasts for WhatsApp — where your customers actually reply

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8.4
AI Pick score

Our verdict

Why use it? Because email open rates keep falling while WhatsApp messages get read within minutes. If your customers are on WhatsApp, an AI bot that answers instantly and a broadcast list you own beats another newsletter nobody opens. Start with the trial and measure replies, not opens.

Gallabox turns WhatsApp into your highest-converting channel. Build no-code AI chatbots that answer questions and qualify leads around the clock, send broadcast campaigns to segmented lists, and run every conversation through one shared team inbox. It sits on the official WhatsApp Business API with Shopify and other integrations, so orders, carts and support all flow through chat.

How we scored it

Output quality
8.5
Ease of use
8.6
Value for money
8.0
Features
8.7

What we liked

  • ✓Meets customers where open rates beat email by miles
  • ✓No-code bot builder plus AI answers from your own knowledge base
  • ✓Shared inbox so sales and support never miss a chat

What to watch

  • ✕WhatsApp Business API costs (Meta conversation fees) sit on top of the plan
  • ✕Overkill if your audience doesn't use WhatsApp

Key features

  • ◆No-code AI chatbots
  • ◆Broadcast campaigns
  • ◆Shared team inbox
  • ◆Click-to-WhatsApp ads
  • ◆Shopify integration
  • ◆Chat widgets and QR codes

Best for

WhatsApp marketingLead qualification on autopilotSupport and sales teams

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